The picture
Reliable record, predictable minor niggles
77.84% first-time pass from 387,786 tests puts the Jazz near the top of small-hatchback reliability tables. At an average test mileage of 63,029 it's also relatively young when it rolls through the MOT centre, which flatters the numbers slightly. Headlamp reflector and lens condition is the most frequent failure — a known age-related fault on the Mk3 — followed by the rear number-plate lamp and steering rack gaiter deterioration. One owner flagged an EGR valve as the suspected culprit after a motorway breakdown, though the replacement resolved it. The Jazz doesn't produce dramatic mechanical horror stories; it produces small, preventable faults that a pre-MOT check would catch most of. That's actually the best thing the data can say about a car.
Top ten reasons for rejection.
- 01
Headlamp reflector or lens slightly defective
18,743 occurrences · 4.8% of tests
- 02
A rear registration plate lamp or light source missing or inoperative in the case of multiple lamps or light sources
13,139 occurrences · 3.4% of tests
- 03
Steering rack gaiter or ball joint dust cover damaged or deteriorated
10,999 occurrences · 2.8% of tests
- 04
A lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
9,693 occurrences · 2.5% of tests
- 05
a brake lining or pad worn below 1.5mm
9,589 occurrences · 2.5% of tests
- 06
Wiper blade missing or obviously not clearing the windscreen
8,187 occurrences · 2.1% of tests
- 07
Parking brake efficiency below minimum requirement
8,061 occurrences · 2.1% of tests
- 08
Wiper blade defective
7,698 occurrences · 2.0% of tests
- 09
The strength or continuity of the load bearing structure within 30cm of any sub-frame, spring or suspension component mounting (a 'prescribed area') is significantly reduced or inadequately repaired
7,190 occurrences · 1.9% of tests
- 10
Windscreen or window damaged or seriously discoloured but not adversely affecting driver's view
5,977 occurrences · 1.5% of tests
Counts cover Major and Dangerous defects logged at test. Advisory items excluded so this shows why a car was rejected, not just what the tester flagged in passing.
Worst-case fix budget · top 4 failures
£178–£515
If every one of this Jazz's most-logged Major fails hit at the same MOT, that's the real-world UK garage range. Reality is usually one or two items, not all of them. Open the estimator →
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Tools that pre-empt a retest.
Picked against this car's top failure patterns. Affiliate links to Amazon UK — we earn a small cut at no cost to you. Disclosed up-front, doesn't shape the data.
Item 01 · Amazon UK
Headlight restoration kit
Yellowed lenses fail the light-output test. A restoration kit lifts the haze in an afternoon for £20.
Search Amazon UK
Item 02 · Amazon UK
H7 / W21W bulb pack
A spare-bulb kit lives in the boot. Test morning is not the time to find your stop-lamp's gone.
Search Amazon UK
Item 03 · Amazon UK
Brake pad measurement gauge
Testers fail pads under 1.5mm. A wear gauge tells you if you've got two months left or two weeks.
Search Amazon UK
Owner reports · Honest John
What owners actually report.
Verbatim faults logged by owners on honestjohn.co.uk over recent years. We didn't summarise — these are the words people typed in.
What's good
A brilliantly practical and versatile small hatchback, the Honda Jazz has few drawbacks other than its disappointing infotainment set-up.
Where it falls short
A brilliantly practical and versatile small hatchback, the Honda Jazz has few drawbacks other than its disappointing infotainment set-up.
Recent owner-reported faults
- 24 Apr 2023
Report of a 2017 Honda Jazz breaking down in the live lane of a motorway. Police got the car started but dealer couldn't diagnose the issue. Thought it could be the EGR valve. This has now been replaced and car is running fine.
- 17 Dec 2019
This is one make of clamp: http://www.catsafe.org.uk/ This is the type recommended by Toyota: https://www.vtstore.co.uk/accessories/security/catloc-catalytic-converter-lock This is Toyota's advice: https://blog.toyota.co.uk/catalytic-converter-theft-how-to-protect-your-car
- 17 Dec 2019
Complaint about uncomfortable driver's seat in Honda Jazz. "It feels like a plate or mechanism has been installed just below the upholstery making the seats feel like I’m sitting on cinder blocks." That will be the fuel tank that is located beneath the front seats. No solution to this.
- 9 Aug 2019
Report of problem with TPMS of 2015 Honda Jazz crying wolf on a hot day after a tyre had to be replaced with a new one, so about 7mm v/s about 5mm of the other tyre on the same axle. The heat that driving on a hot summers day puts into the air in a tyre can increase its pressure by up to 3PSI and if that takes it over the set disparity in the TPMS, the alarm goes off. Can sometimes by sorted out with a pump, a gauge and some patience. There may be a software fix to make the system less sensitive and only alarm when a greater disparity is detected. (Turned out there is a software fix that de-sensitises the system slightly to allow for the fitting of non standard tyres.)
- 21 Jul 2019
Report of radio and hands-free phone of May 2018 Honda Jazz "going wrong" after 3 months. Supplying dealer could not fix it. Dealer refused to replace the radio. Dealer claims that he has not witnessed the radio being faulty, but owner says he has. Once dealer had the car for 2 days tryong to fix it. Suggested letter to dealer principal threatening small claims for the cost of repairing/replacing the radio.
- 20 Jul 2019
Report of failing acceleration in February 2019 Honda Jazz 1.3i-VTEC CVT-7. C annot get above a speed of 5 to 10 miles per hour. Owner took it in to Honda twice, they checked the electronics and cannot find a fault. There is an Adjustable Speed Limiter which the Honda dealer suggested owner must have pressed. But this cannot be activated below 18mph.
- 18 Jun 2019
Report of clutch judder since new in 2018 Honda Jazz 1.3iVTEC, now at 1,500 miles. Dealer unwilling to remedy.
- 30 May 2019
Complaint of a/c failure in 2017 Honda Jazz 1.3iVTEC soon after service. Went back to dealer and was re-gassed. Dealer thought losing gas from condenser but wasn't sure and unable to fix. Reader referred to a/c FAQ: /faq/air-conditioning.
- 20 May 2019
Complaint of October 2017 Honda Jazz with 8,000 miles cutting out on four recent occasions while waiting at crossroads or traffic lights. "Just dies completely. After 3 to 4 minutes, it will get going again."
- 24 Feb 2019
Report of intermittent failure of front and rear parking sensors, automatic headlight dip and lane deviation sensors. The faults are intermittent working on occasion then switching off sometimes when driving. Owner took it back 5 times, and the dealer has contacted Honda to try and fix the fault but so far nothing has helped and they are waiting to hear from Honda again.
- 7 Jan 2019
Report of parking sensor problems with 2017 Honda Jazz 1.5iVTEC Sport CVT-7 now at 16,000 miles. "Randomly they would switch themselves off and pressing the button had no effect. The only way to get them back on was to stop the car and turn the ignition off then back on, and then the manual switch for the sensors would work. As it was random, Honda initially wouldn’t do anything without proof. So owner had to wait until the fault materialised, then drive straight to the dealer and get them to hook up their computer and get the download whilst the car was in fault mode. They obtained a code and replaced the module. Owner had a couple of repeats since, but nothing like it was, and nothing over the last few months.
- 22 Nov 2018
Report of self-dipping headlignts of 2017 Honda Jazz no longer working.
Source: honestjohn.co.uk · 20 reports indexed, top 12 shown
Buying or keeping a Jazz?
Use the failure ranking as a pre-test checklist or a haggling lever. Treat the headline pass rate as a fleet-wide trend, not a guarantee on any individual car.
If you own a Jazz and your last MOT looked nothing like the ranked failures above, that's normal — individual cars vary widely. The ranking shows the patterns testers flag most often across the country.