A Class

Recent owner-reported faults

1. 5 Apr 2020

   Reports of issues with reader's Mercedes-Benz A-Class. Dealer's had the car for three weeks: 1. Speed Limit Assist feature not working correctly. This feature is designed to keep the driver informed of the prevailing speed limit at all times. The fault manifests itself in a number of different ways but one simple example is driving past a de-restriction sign will sometimes correctly show the 60mph limit symbol on the dash until the next speed limit sign or on other occasions it will show a de-restriction symbol for 10 seconds followed by no symbol. 2. Active Lane Assist, designed to sense when the vehicle is unintentionally crossing a white line and applying the brakes on one side to keep the vehicle in lane, however, this frequently senses things other than white lines. These might be lines of shiny bitumen, rivulets of water or boxes around bus stops which means that when it senses these the brakes are incorrectly applied which can be dangerous. 3. New problem introduced by software update FU2/063, Personal POI's do not give Visual or Audible Warnings. This worked correctly on the previous release of software. 4. Easy Entry/Exit, seat not working correctly. This feature is intended to position the drivers seat for Easy Entry/Exit then move it to the driving position when the ignition is switched on. Intermittent problem where when entering the car and switching the ignition on the seat briefly moves backwards and then returns to the Easy Entry/Exit position. 5. Top LED dash strip not as bright as other LED strips. The strip has been replaced twice and is now better than it was originally. The dealer agrees that this is not correct but has no solution. 6. When turning at low speed proximity sensors report non-existent hazards. Turning right off a main road, if a vehicle has just passed on the right the proximity alarm will sound continually as you start to turn despite the passing vehicle having already gone past, indeed the alarm seems to be locked on for about 5 seconds. This is exceedingly distracting and therefore dangerous but Mercedes have no solution. 7. A plastic rather than metallic rattle from somewhere at the back of the car. Several attempts have been made to correct this without success.

2. 3 Oct 2019

   Report of failure of driver display on new 2019/69 Merceded Benz A 220 AMG Premium Plus a couple of days after purchase.

3. 30 Aug 2019

   Report of repeated failure of driver instrument display of 2019 Mercedes-Benz A250 bought as an ex-demonstrator at 3,500 miles in June 2019. Frequently it does not switch on leaving a black screen in front of the driver with no means of viewing the speedo, petrol guage, or ensuring the transmission is in reverse, drive or park.

Source: honestjohn.co.uk · 3 reports indexed